At Moistuart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from moistuart.shop.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Your name
- Billing and shipping address
- Email address
- Phone number
- Payment details
- IP address
- Browser and device information
- Order history
We may also collect information automatically through cookies and similar technologies to improve your browsing experience.
2. How We Use Your Information
We use the information collected to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Send promotional emails (only if you opt in)
Your personal information is used only for legitimate business purposes.
3. Payment Security
All payments on moistuart.shop are processed manually through bank transfer or other agreed payment methods communicated directly between the customer and our team. We do not collect, store, or process any payment card information through this website.
Payment confirmation is handled personally by our team to ensure every transaction is verified and secure.
4. Cookies and Tracking Technologies
We use cookies to:
- Remember your cart and preferences
- Improve website performance
- Analyze website traffic
- Personalize your shopping experience
You may disable cookies through your browser settings, but some features of our website may not function properly.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third parties only when necessary, such as:
- Payment processors
- Shipping providers
- Website analytics services
- Fraud prevention services
These partners are required to keep your information secure and confidential.
6. Data Retention
We retain your information only as long as necessary to:
- Complete transactions
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
Once your information is no longer required, it will be securely deleted.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the contact information below.
8. Data Protection
We implement appropriate technical and organizational measures to protect your information against unauthorized access, misuse, alteration, or disclosure.
However, no online system can be guaranteed 100% secure, so we encourage users to protect their account credentials.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with the revised effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Email: nikadeksukarini1980@gmail.com
WhatsApp: +62 831-6205-0719
Website: moistuart.shop
